Your questions answered

I would like to know more about the Flexi-Loan...

"How does the Flexi-Loan facility work?"
A Flexi-Loan is very simple - we will approve you with a fixed credit limit. You decide how much to repay* without incurring penalties. Then, if there is no outstanding balance on your account, you don’t have to pay anything.

*You must pay at least the minimum payment on the loan each month

"Can I spread the repayments of my loan?"
You can make a partial capital repayment each month above the minimum payment required, thereby reducing the Flexi-Loan balance further. Provided that at least the minimum payment is received by us, you may defer the remaining capital balance to the following month.

"Would I be eligible for a repayment holiday?"
We do not offer repayment holidays, but you can chose to pay the minimum only thereby keeping your repayment low for that month.

"I think I need more help"
We would be happy to discuss your enquiry at any time, please talk to a member of our friendly Flexi-Loan Customer Care team on Freephone 0800 091 0915, or contact us via this website.

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